Author Topic: Callflow logs  (Read 159 times)


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Callflow logs
« on: April 10, 2017, 10:42:04 AM »
Hi there

we got a working phonemenu with several options (in/out of business times --> ger/eng --> 3 paths --> queue/info/info)
Is it possible to see an easy log on how many callers used the info-options and called out of busi8ness hours in the menu rather than only what ended up in the queue for the agents or simply "all calls" ?

Thank you