Author Topic: New Release 5.2 (UC Client for Mac, Web Integration Tool)  (Read 913 times)

Sebastian

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New Release 5.2 (UC Client for Mac, Web Integration Tool)
« on: March 14, 2017, 01:55:00 PM »
Hello everybody,

We have just made version 5.2 available.

http://askozia.com/changelog/

This release includes two new add-ons for AskoziaPBX:

-> The UC Client for Mac OS. More info can be found at:

http://askozia.com/uc-client/
http://www.askozia.com/handbook/index.php?title=Getting_started_with_the_UC_Client

(The version for Windows 10 will come in Q2 2017)

-> The Web Integration Tool
Documentation and web page couldn't be finished in time for the release, but will follow in a few days.

Have a nice day!
Sebastian

mikeboss

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #1 on: March 14, 2017, 05:50:50 PM »
hi sebastian

since there's no item "UC Client" available in the online shop, does this mean that the UC Client is included in the Askozia license for free?

EDIT: RTFM! it's not free, right? but as of now it's not possible to buy licenses..? I got a trial license though.

regards,
michael
« Last Edit: March 14, 2017, 06:37:02 PM by mikeboss »

mikeboss

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #2 on: March 14, 2017, 06:44:04 PM »
how does the "Work from anywhere" feature with the UC Client work? are calls routed through an askozia.com server?

regards,
michael

andy

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #3 on: March 15, 2017, 03:13:44 PM »
Hi Sebastian

Can you describe in short words, what "The Web Integration Tool" is?

Thanks
Andy

DFLiddle

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #4 on: March 15, 2017, 04:13:34 PM »
It seems that what differentiates the UC Client from the Call Control CTI is that the latter is bound to an existing phone, whereas the former is the phone. Is that an accurate summary?

I have a few questions:
  • If the UC Client is a person's main phone, and they shut down their computer at the end of the work day, what happens to incoming calls?
  • If the UC Client is on a mobile device, and the device loses its connection, how are incoming calls treated?
  • If the extension is part of a pickup group, how is an incoming call intercepted?

mikeboss

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #5 on: March 15, 2017, 05:41:41 PM »
Can you describe in short words, what "The Web Integration Tool" is?

Thanks
Andy

https://youtu.be/Lb1Obb3SXCM

andy

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #6 on: March 16, 2017, 08:42:29 AM »
https://youtu.be/Lb1Obb3SXCM

Awsome, looks great! But our windowsbased (not webbased)-CRM has no WEB-API :(

Is this feature included in the callflow-addon, or is it a separately billed addon?

Sebastian

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #7 on: March 16, 2017, 02:21:01 PM »
https://youtu.be/Lb1Obb3SXCM

Is this feature included in the callflow-addon, or is it a separately billed addon?

-> The lifetime license for the WIT is €99. It integrates with the CFE though.

Sebastian

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #8 on: March 16, 2017, 02:33:57 PM »
It seems that what differentiates the UC Client from the Call Control CTI is that the latter is bound to an existing phone, whereas the former is the phone. Is that an accurate summary?

-> That is correct. Please keep in mind though, that this is version 1.0. We are going to add many more features in the coming months - that will make the client a lot more than just a softphone.

Quote

I have a few questions:
  • If the UC Client is a person's main phone, and they shut down their computer at the end of the work day, what happens to incoming calls?
  • If the UC Client is on a mobile device, and the device loses its connection, how are incoming calls treated?
-> For both: it depends on your settings for notifications and voicemail:
http://www.askozia.com/handbook/index.php?title=SIP_phones#Call_notifications_and_voicemail

Quote
[/li][li]If the extension is part of a pickup group, how is an incoming call intercepted?[/li][/list]

-> Pickup is not yet implemented (turned out to be surprisingly tricky). We will introduce the feature with a future update.

« Last Edit: March 16, 2017, 02:37:59 PM by Sebastian »

Sebastian

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #9 on: March 16, 2017, 02:36:07 PM »
hi sebastian

since there's no item "UC Client" available in the online shop, does this mean that the UC Client is included in the Askozia license for free?

EDIT: RTFM! it's not free, right? but as of now it's not possible to buy licenses..? I got a trial license though.

regards,
michael

-> Now it is also available in our shop. Please take a look there for prices:

https://askozia.com/software-shop/

mikeboss

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #10 on: March 16, 2017, 03:50:41 PM »
hi sebastian

since there's no item "UC Client" available in the online shop, does this mean that the UC Client is included in the Askozia license for free?

EDIT: RTFM! it's not free, right? but as of now it's not possible to buy licenses..? I got a trial license though.

regards,
michael

-> Now it is also available in our shop. Please take a look there for prices:

https://askozia.com/software-shop/

thnx! found the pricing yesterday. I still would like to know about how the "Work from anywhere" feature with the UC Client works? I couldn't find anything on the website... are the calls somehow routed/initiated through an askozia.com server?

regards,
michael

helvetic

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #11 on: March 23, 2017, 12:40:36 PM »
Hello

According to your podcast the new Web Integration Tool is an addon and needs a separate key for activation. But I could not find such in your shop.

Is it already available? Pricing?

Thanks,
helvetic

toxicfusion

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Re: New Release 5.2 (UC Client for Mac, Web Integration Tool)
« Reply #12 on: April 04, 2017, 05:37:44 PM »
What exactly is the "Web Integration Tool"?? 

Does this break say external "Management"  Such as the "Asterisk Manager Interface".   Please explain.....

Every new release Askozia is raising License fee's.   I understand need to make money, but there are other ways to go about it.  As a reseller (USA),  the monthly pricing for leased license is absurd, no way one can make money off that if say hosting managed phone services..  Have to have a set minimum extension just to break even on license fee.  Otherwise,  easier to have license paid in full one time purchase.
 


Lastly,

The UC-Client is absolutely terrible.. Sorry Askozia.  As a reseller partner I just cannot. Will only work with Windows 10  (when released).  And only works with OSX Sierra.

Majority of Businesses are still on windows 7...  That is a huge mistake, and oversight.

Oh -  lets not forget - there is still NO way to copy an already configured extension to another new SIP extension.    This would make life so much easier when pushing out BLF keys.  Otherwise, I rely on manually created "Advanced Configuration" lines....



Would of been better off to take the already half way decent CTI Web client and port to a desktop application.  Pain in the *** to have clients open web interface to launch the CTI.   Just needed few more features added.

The need to go to full "Unified Communications" is where market is going.   Majority of my clients do not just want a DESK phone,  they want Softphone + Desk phone and they to work in harmony -- similarly as to how CTI worked.  But lacked the instant messaging aspect and presence