Author Topic: Provisioning Polycom VVX 500 Firmware 5.4.X  (Read 1446 times)

mbetel

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Provisioning Polycom VVX 500 Firmware 5.4.X
« on: October 06, 2016, 10:44:29 AM »
Hi,

I'm trying to provision a VVX 500 phone (firmware 5.4.X), is it supported?
I see the provisioning supports Polycom 4.x
In the logs I receive this error:
2016-10-06 10:46:48 prov.php: Requested MAC (in, ) not found in system. Configuration not sent.

If I click "show template" in the phone config, I receive this error:

XML Parsing Error: no element found
Location: http://10.254.80.49:56080/prov.php?mac=64167fa0948f&hash=65d2ea03425887a717c435081cfc5dbb
Line Number 1, Column 1:

Thanks.