Author Topic: Call transfer to mobiles and external phone devices  (Read 1548 times)

Franz

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Call transfer to mobiles and external phone devices
« on: March 03, 2015, 10:04:32 AM »
Hello everybody

Somehow I cannot get it. With the commands ** or ## you can transfer incoming calls easy forward to somebody else. Unfortunately, this only works on internal devices. At the moment I am testing Version 4.0 of Askozia. Under the Advanced menu, you can enable the call transfer to external devices. I have done this. Then: An external call reached me. I answer the call and then I type, for example, the following: ** after that I start typing (mobile number) 079 66 while I'm entering the number, the input tone just goes back to the unit which one has called me and nothing happens after that. What's missing or what I have to set up? Is this perhaps a problem of the (trunk) Provider? This feature I would like to use ....

Franz

KDay

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Re: Call transfer to mobiles and external phone devices
« Reply #1 on: April 01, 2015, 03:38:12 PM »
I have the same problem.

toxicfusion

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Re: Call transfer to mobiles and external phone devices
« Reply #2 on: April 02, 2015, 04:40:20 PM »
I believe there is an option within Call Flow Editor to allow called party to transfer call (Advanced option of Extension Module)