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Messages - Sebastian

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1
Deutsch / Re: Nachtschalter Ausnahme für externe Nummer ankommend
« on: June 15, 2017, 12:14:18 PM »
Hi, das Feature heißt Nachtschalterausnahme. Gibt es in jedem Account ziemlich weit unten.

http://www.askozia.com/handbook/index.php?title=SIP_phones/de#Erweiterte_Einstellungen

2
Deutsch / Re: Lizenz Webintegration Tool
« on: June 12, 2017, 12:25:37 PM »
Hi,

WIT needs to be licensed separately. More information + pricing will go online in the next days.
Test license keys should be available as part of the normal test bundle shortly (http://askozia.com/free-trial/)

Sorry for the delay on these things but a new product always creates a bit of a backwash.

Sebastian

3
Announcements / Re: New Release 5.4..
« on: June 12, 2017, 12:18:55 PM »
Hi everyone,

This release includes the Web Integration Tool. The first release includes complete integrations for Salesforce CRM, Vtiger CRM, Sugar CRM, Solve360 CRM and Google Contacts. A few more will follow shortly, including Microsoft Dynamics.

We still working on the documentation but it should be completed within the course of this week:

English: http://www.askozia.com/handbook/index.php?title=Getting_started_with_WIT
German: http://www.askozia.com/handbook/index.php?title=Getting_started_with_WIT/de

Sebastian

4
Announcements / New Release: UC Client (OSX) 1.0.1
« on: April 20, 2017, 04:46:43 PM »
Hi everybody,

Today we have released the first update for the Mac version of the UC Client. You can access it by clicking on "Check for updates" in the menu.

The changelog can be found here:

http://askozia.com/changelog/

This first update took us a few weeks because we were not satisfied with the background logic of the call boxes (these boxes on the right side of the interface, that display active calls, missed calls etc.) With this being out of the way, we can now focus on new features. :)

Also the Windows version is making good progress. We are hoping to start a first beta test round in a few weeks.

Sebastian


5
Announcements / New Release 5.3
« on: April 18, 2017, 12:51:02 PM »
Hello everybody,

We have just made version 5.3 available.

http://askozia.com/changelog/

Mostly bug fixes but also a new add-on: Interconnection (IX)

https://www.youtube.com/watch?v=Q6RI6QM8KDU&t=256s

Documentation is a slow as usual, but as soon as we caught up, we will also make IX licenses available.

Have a good week!
Sebastian

6
Wir unterstützen aktuell nicht die allerneuste Firmware von Yealink, weil diese einen BLF Bug hat.
Sobald dieser behoben ist (von Yealink) ziehen wir auch unsere Unterstützung in der Askozia hoch.

7
hi sebastian

since there's no item "UC Client" available in the online shop, does this mean that the UC Client is included in the Askozia license for free?

EDIT: RTFM! it's not free, right? but as of now it's not possible to buy licenses..? I got a trial license though.

regards,
michael

-> Now it is also available in our shop. Please take a look there for prices:

https://askozia.com/software-shop/

8
It seems that what differentiates the UC Client from the Call Control CTI is that the latter is bound to an existing phone, whereas the former is the phone. Is that an accurate summary?

-> That is correct. Please keep in mind though, that this is version 1.0. We are going to add many more features in the coming months - that will make the client a lot more than just a softphone.

Quote

I have a few questions:
  • If the UC Client is a person's main phone, and they shut down their computer at the end of the work day, what happens to incoming calls?
  • If the UC Client is on a mobile device, and the device loses its connection, how are incoming calls treated?
-> For both: it depends on your settings for notifications and voicemail:
http://www.askozia.com/handbook/index.php?title=SIP_phones#Call_notifications_and_voicemail

Quote
[/li][li]If the extension is part of a pickup group, how is an incoming call intercepted?[/li][/list]

-> Pickup is not yet implemented (turned out to be surprisingly tricky). We will introduce the feature with a future update.


9
https://youtu.be/Lb1Obb3SXCM

Is this feature included in the callflow-addon, or is it a separately billed addon?

-> The lifetime license for the WIT is €99. It integrates with the CFE though.

10
Hello everybody,

We have just made version 5.2 available.

http://askozia.com/changelog/

This release includes two new add-ons for AskoziaPBX:

-> The UC Client for Mac OS. More info can be found at:

http://askozia.com/uc-client/
http://www.askozia.com/handbook/index.php?title=Getting_started_with_the_UC_Client

(The version for Windows 10 will come in Q2 2017)

-> The Web Integration Tool
Documentation and web page couldn't be finished in time for the release, but will follow in a few days.

Have a nice day!
Sebastian

11
Deutsch / Re: Starface Softphone UCC Alternative für Askozia
« on: February 09, 2017, 11:28:51 AM »
Hallo!

Unser UC Client für OSX kommt Anfang März. Die Windows Version einige Monate später.

Genauere Infos in ein paar Wochen. Danke für eure Geduld! :)

12
Hallo Trebor,

hier noch ein anderer Weg zu unseren Fachhändlern - falls sich im Forum keiner finden sollte.

http://askozia.com/find-a-retailer/

Schönen Feierabend!

14
General / Re: Askozia pickup group no longer work after upgrade to 5.1
« on: November 10, 2016, 04:58:14 PM »
Hi there,

Our mistake, we actually wanted to improve pickup groups but made them in 5.1 only work with direct pickup.
Therefore, in this version pickup only works as direct pickup with *8+extension. We are very sorry about this!  :-\

We are already testing version 5.1.1 which will bring pickup groups back to the way they used to be.

Sebastian

15
General / Re: Issue with USB storage
« on: November 01, 2016, 12:49:02 PM »
Hi there,

What hardware are you using?

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