Provider connected but lagged

[niceguy_1920]

I'm using VYL media as my provider and for the past week or so have been noticing a intermittent lagging on the provider's account. First thing i did was to call VYL media thinking that it could be a fault on their end but their technical support said that problem would not, actually i believe he used the word never, originate from their end. I went on asking his opinion on me possibly changing my network card on the machine that i have askozia installed on if that would make any difference, he agreed that verifying how my network is set up would be a good place to start. Needless to say i already changed my card changed network cables and still the same. Would anyone have any other suggestion as to how to solve this lagging problem?

[giovanni.v]

I'm using VYL media as my provider and for the past week or so have been noticing a intermittent lagging on the provider's account. First thing i did was to call VYL media thinking that it could be a fault on their end but their technical support said that problem would not, actually i believe he used the word never, originate from their end. I went on asking his opinion on me possibly changing my network card

It's difficult to believe that such issue caused from the pbx. Are you using only one sip provider? If you have some other registered providers or even sip phones a problem caused from the pbx network card should impact all the voip peers.
Issue a "sip show peers" then compare the values between peers to have an idea about the route quality, check also your router and do a trace to the provider proxy to get some info that may be useful.

[niceguy_1920]

That is the very same thought i had when i first saw this problem. Also the fact that it seems as if no one but myself was having this issue. I'm happy to report that i seemed to have found a working solution though, initially i had set up the provider's account with a qualify of about 1 second there in the advance settings. I increased this to about 300 seconds (5 mins) and wala no more lagging. It has been this way for the past 48 hours which before it would have been lagging every 5 mins or so.

Food for thought!!!! if any one else comes across this issue your free to give my solution a shot.

[giovanni.v]

initially i had set up the provider's account with a qualify of about 1 second there in the advance settings.

Really a bad idea, may be too short to have an answer in time depending on the provider platform/load together with path quality between you and the peer.
The value specified for qualify represents the timeout in milliseconds after a packet is sent before we consider the peer to be unreachable. The default in askozia pre 2.0 is 2 seconds which set the configuration field value to 2000.

However 300 seconds seems a very long time... sure you are considering mS instead of seconds??
http://www.asterisk.org/doxygen/trunk/Config_sip.html