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Askozia Forums > AskoziaPBX > Bug Reports > problems with tone dial on Release 2.0.rc1
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Author Topic: problems with tone dial on Release 2.0.rc1  (Read 521 times)
mcnobrain
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« on: February 15, 2010, 03:34:46 pm »
Hello

I installed a new system with 2.0.rc1
In general setup i set the Indication Tones to Switzerland (this is my location)
If i call now in to a callcenter and i have to make a decision via keypad numbers (exemple: for english press 1 for french press 2 etc.) my keytones arent recognized.

I just got a Sip provider ....so no isdn or analog trunk is integrated

any ideas ??

Sorry i know my english isnt very good ;-)

Mcnobrain
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Michael
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« Reply #1 on: February 15, 2010, 05:11:53 pm »
I would try playing with the "Advanced -> DTMF" settings for that Provider. If you're also using a SIP Phone account to connect to AskoziaPBX, try adjusting its DTMF settings as well.
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mcnobrain
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« Reply #2 on: February 15, 2010, 08:41:13 pm »
please excuse me
I did not saw this option  ... with this setting it works fine now ... thank you very much

voipcheap -> inband
voipbuster --> inband
sipcall.ch --> RFC 2833

Mcnobrain
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Michael
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« Reply #3 on: February 15, 2010, 08:45:32 pm »
Not a problem at all. Those options are hidden because they're usually not needed.

Glad to hear it's working for you!
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