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gmarchionni
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« on: June 26, 2011, 03:10:37 pm » |
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Hey guys....took a long time but it was not a very good testing....in the end i paid to do the testing.
So, you call from a internal phone another internal phone... (have not tried on external but i guess is the same.)
When the phone rings...from another phone in the same pickup group dial *8 and sip crashes.
You cannot connect softphones or sip phones to askozia until reboot.
on generic pc iso installed from scratch.
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« Last Edit: June 26, 2011, 03:17:36 pm by gmarchionni »
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Sebastian
Askozia Staff
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« Reply #1 on: June 27, 2011, 09:57:05 am » |
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Hi,
what kind of phones do you have in your Pickup Group?
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gmarchionni
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« Reply #2 on: June 27, 2011, 10:38:51 am » |
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hi,
a few dahdi lines and a few sip phones.
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gmarchionni
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« Reply #3 on: June 27, 2011, 10:47:26 am » |
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Attention though...that if you dial *8 + phone number it works.
to get the bug, you have to dial just *8 without a number.
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Sebastian
Askozia Staff
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« Reply #4 on: June 27, 2011, 10:56:55 am » |
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I tried to reproduce your error by using three SIP phones and one ISDN line. It does not occur. Can you post some logs?
*8+extension always works when using different technologies. Details on that in the handbook on page 53.
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gmarchionni
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« Reply #5 on: June 27, 2011, 07:17:18 pm » |
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Hi,
Thanks for your answer.
here is a bit of logging of the last few seconds before the crash happens.
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 Log (40.24 KB - downloaded 26 times.)
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Sebastian
Askozia Staff
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« Reply #6 on: June 28, 2011, 11:24:30 am » |
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Hi, I am sorry but I can't find anything in your logs which shouldn't be there or is pointing to your Asterisk crash.  I tried to reproduce your problem again, using a fun collection of SNOM, Yealink, Cisco phones + a Blink softphone. Everything worked. What phones are you using? |
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gmarchionni
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« Reply #7 on: June 28, 2011, 12:44:39 pm » |
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a couple of softphones and 2 dahdi lines phone...on a openvox a400p.
I tried removing the dahdi phones from the pickup group but still happens.
Doubt it's only me.
if you want i can give you access to the askozia pc.
bye
Giulio
P.s. I tried to check the logs live....from the asterisk console...and it seems that as soon as i pickup everything freezes. Also the dahdi lines are not giving any free line tones untile you reboot....
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« Last Edit: June 28, 2011, 12:51:24 pm by gmarchionni »
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Sebastian
Askozia Staff
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« Reply #8 on: June 28, 2011, 02:30:59 pm » |
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Does anybody else have this problem? @Giulio: I'd leave this issue open for now b/c I really can't reproduce it. If somebody else also has that problem I'll gladly check on your Askozia. BUT please send me an e-mail with your login information then.  |
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gmarchionni
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« Reply #9 on: June 28, 2011, 02:42:08 pm » |
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I'll try on a virtual machine in the meantime....and see if the problems is the same.
Can i install askozia on a virtual machine with the same key code or do i risk to lock my main one?
Best regards.
Giulio
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Sebastian
Askozia Staff
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« Reply #10 on: June 29, 2011, 05:37:09 am » |
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Guilio, please only use your activation key for one system. I'll try to reproduce your problem on a different platform later.
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gmarchionni
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« Reply #11 on: July 01, 2011, 01:40:44 pm » |
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Hi Sebastian,
Did you manage to check the test on a different platform and confirm the bug?
Cheers.
Giulio
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Sebastian
Askozia Staff
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« Reply #12 on: July 01, 2011, 02:01:24 pm » |
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gmarchionni
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« Reply #13 on: July 01, 2011, 02:04:46 pm » |
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ok...great.... how come you could not see it at first? Oh....by the way....i reported a crash after using *8.....not the error messages.  |
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« Last Edit: July 01, 2011, 02:06:49 pm by gmarchionni »
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Sebastian
Askozia Staff
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« Reply #14 on: July 01, 2011, 02:12:08 pm » |
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ups, wrong link. This bug only appeared on Generic PC with analog lines. I don't have analog here in the office... |
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